Privacy Policy
Niagara Premium Painting
Effective Date: January 18th, 2026
Niagara Premium Painting (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information.
By using our website or services, you consent to the practices described below.
1. Business Information
Legal Entity: 1001437383 Ontario Inc.
Operating Name: Niagara Premium Painting
Province of Operation: Ontario, Canada
Website: https://www.niagarapremiumpainting.com
Privacy Contact Email: [email protected]
Privacy Officer:
Spencer Brown (Owner)
2. Personal Information We Collect
We may collect the following information:
- First and last name
- Email address
- Phone number
- Home address
- Job site address
- Billing address
- Communication history (calls, emails, SMS)
- Photos of properties and completed projects
- Service and estimate details
- Payment Information
Payment processing is handled by secure third-party systems integrated with our CRM. We do not directly store or view full credit card numbers.
3. How We Collect Information
We collect personal information through:
- Website contact and quote request forms
- Phone calls
- Emails and SMS messages
- In-person estimates
- Door-to-door marketing interactions
- CRM systems (GoHighLevel, SalesRabbit, Jobber)
- Advertising platforms (Meta/Facebook lead forms)
4. Why We Collect Information
We collect personal information to:
- Provide estimates and quotes
- Schedule jobs and site visits
- Deliver painting services
- Process payments
- Issue invoices and receipts
- Provide customer support
- Send appointment reminders
- Follow up on completed jobs
- Request customer feedback
- Send promotional messages
- Improve our website and advertising performance
- Maintain internal records
- Meet legal and accounting obligations where required
5. Communication & Marketing Consent (CASL)
We may contact customers via:
- SMS / text message
- Phone call
Messages may include:
- Quotes and scheduling
- Job updates
-Appointment reminders
- Invoices and receipts
- Review requests
- Promotional offers
Consent
By providing your contact information, you consent to receiving service-related communications.
Marketing communications are sent in compliance with Canadian Anti-Spam Legislation (CASL).
Opt-Out
You may withdraw consent at any time by:
- Replying “STOP” to SMS messages
- Clicking “unsubscribe” in emails
- Contacting [email protected]
Transactional messages related to active services may still be sent where legally required.
6. Third-Party Services
We use trusted third-party providers to operate our business:
- Business systems
- GoHighLevel (CRM)
- SalesRabbit (lead collection)
- Jobber (job management)
Communication & storage
- Google Workspace (Gmail, Drive, Calendar)
Accounting
- QuickBooks
Advertising
- Meta (Facebook & Instagram)
AI tools (internal use)
- ChatGPT
- Google Gemini
These providers may store data outside Canada (including the United States) and are required to maintain appropriate security safeguards.
7. Cookies & Tracking
Our website and advertising tools may use:
- Cookies
- Meta (Facebook) tracking pixels
- Website analytics tools integrated with GoHighLevel
These technologies help us:
- Measure website performance
- Improve advertising campaigns
- Understand visitor behavior
You may disable cookies in your browser settings.
8. Data Security
We protect personal information using:
- Password-protected systems
- Two-factor authentication (2FA)
- Limited internal access
- Secure third-party platforms
While reasonable safeguards are used, no method of transmission or storage is 100% secure.
9. Data Retention
We retain personal information only as long as necessary for:
- Service delivery
- Customer support
- Business operations
- Legal and accounting requirements
Typically, records are retained for up to 7 years, unless a longer period is required by law.
10. Your Rights
You may:
- Request access to your personal information
- Request corrections
- Withdraw consent
- Request deletion (subject to legal retention obligations)
Requests can be made by emailing:
📧 [email protected]
11. Age Requirement
Our services are intended for individuals 18 years or older. We do not knowingly collect information from minors.
12. Disclosure of Information
We do not sell personal information.
Information may be shared only with:
- Our service providers
- Payment processors
- Software platforms used for operations
- Legal authorities when required by law
13. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted on our website with a revised effective date. Continued use of our services indicates acceptance of the updated policy.
14. Contact Information
Niagara Premium Painting
Ontario, Canada
Email: [email protected]
Phone Number: 905-123-4567
Contact